Privacy Policy

Last updated: October 20, 2026

1. Data Controller

FoundersLab SpA, RUT 78.419.401-9, located at Avenida Apoquindo 6410, Office 212, Las Condes, Metropolitan Region, Chile, is responsible for processing personal data collected through founderslab.cl (hereinafter, "the Site").

Privacy contact: [email protected]

2. Data We Collect

a) Data you provide directly:

• Name, email address, phone number, and company name when you complete the contact form.
• Information about your project or inquiry when you reach out to us.
• Communication data if you contact us via email or WhatsApp.

b) Automatically collected data:

• IP address, browser and device type, pages visited, and browsing time through analytics tools and cookies.

c) Data from third parties:

• If you purchase services, we may process contact and billing information necessary to provide the service.

3. Processing Purposes

We use your data to:

• Respond to inquiries and contact requests.
• Prepare quotes and service proposals.
• Deliver contracted services and manage the business relationship.
• Issue tax documents and comply with legal obligations.
• Measure and improve the Site's performance and content.
• Send business communications about our services, when you've authorized us or when the law permits. You can opt out at any time.

4. Legal basis

We process your data with your consent, to execute preliminary measures or a contract with you, to comply with legal obligations, or based on our legitimate interest in managing and improving our services, always respecting your rights.

5. Cookies and analytics

The Site uses first-party and third-party cookies for its operation and to measure its use. These may include tools such as Google Analytics and Google Search Console.

You can manage or reject cookies from your browser settings. If you do, some Site features may not operate properly.

6. Data sharing

We do not sell your personal data. We may share it with:

• Service providers who help us operate the Site and our services, such as hosting, email, analytics, and messaging tools. They only process data following our instructions.
• Authorities, when required by law or court order.

Some of these providers may be located outside Chile. In those cases, we make efforts to contract services that offer adequate data protection guarantees.

7. Retention period

We retain your data for as long as necessary for the purpose for which it was collected, and then for the periods required by law or our accounting and tax obligations. After that, we delete or anonymize it.

8. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No system is completely secure, so we cannot guarantee absolute protection.

9. Your rights

In accordance with Law No. 19.628 and, since its entry into force, Law No. 21.719, you can:

• Access the data we hold about you.
• Correct inaccurate or outdated data.
• Delete your data when no longer necessary or as appropriate.
• Object to certain processing activities.
• Request portability of your data.
• Withdraw your consent at any time, without affecting processing carried out beforehand.

To exercise these rights, write to [email protected] including your name and your request. We may ask you for supporting documentation to verify your identity. We will respond within the timeframes established by law.

10. Minors

The Site is directed at businesses and adult individuals. We do not intentionally collect data from minors. If we detect that we have received data from a minor without authorization from their legal representative, we will delete it.

11. Changes to this policy

We may update this Privacy Policy. We will publish the current version on this page and indicate the date of its last update.

12. Contact

FoundersLab SpA
Avenida Apoquindo 6410, Office 212, Las Condes, Chile
[email protected]